Home -> Service Support -> Service & support
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Service & support
Service & Support: Asia, Middle East, and Africa
YULO is proud to offer high quality service and support to our customers. If you do not find answers to your questions below, please contact us directly.
Support Documents
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Warranty
• 2012 standard module warranty:
English | German
• 2011 standard module warranty:
English | Czech | French | German | Greek | Italian | Spanish
• 2010 standard module warranty:
English | Chinese | Czech | Dutch | French | German | Greek | Italian | Spanish
• 2010 thin film warranty: English
• 2009 standard module warranty: English
Click here to download the YULO Off-Grid Warranty »
Please contact your system installer to obtain warranty service.
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Installation Guide
Download our installation guide |
Frequently Asked Questions (click to expand)
Where can I find datasheets and product certifications?
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| Visit our online product showroom to find product datasheets and certifications. |
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What is the 2011 YULO warranty term?
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| For 2011, YULO warrants workmanship for 10 years and power output for 25 years. For warranty service, please contact your system installer. |
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Does YULO install solar electric systems?
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| Click here to contact YULO Energy Engineering about your upcoming project. YULOh does not offer integration services in Europe and the Americas. |
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Who do I contact for module replacements?
Contact our customer service department. See the contact information below.
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Japan's customer service
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电话: +86-572-8278590
传真: +86-572-8278390
services@nb-yulong.com
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